Code of Conduct

Birth, Baby & Beyond - Code of Conduct

The BB&B playgroups, activities and classes are meant to be enjoyable and safe events for both parents and children. BB&B is here to support families. We support all parents and recognize that there are many different parenting styles and personalities within our clientele base. To ensure the comfort of families from all backgrounds we ask that all participants follow these Behavior Guidelines.

Consequences

In the unfortunate event that a parent is not following or enforcing these Behavior Guidelines, the witnessing party shall contact the BB&B staff and we will discuss the issue(s) with the participant(s) involved. BB&B will impose the following penalties:

-First Offense - a verbal warning.

-Second Offense – removal from playgroups and classes for one month. If removed from classes, fees will not be refunded.

-Third Offense within one calendar year – removal from playgroups and classes for a period of 6 months. If removed from classes, fees will not be refunded. After a 6 month removal from classes, your family may return for a fresh start.

Childrens’ Behavior Guidelines

Unacceptable behaviors will not be tolerated. These unacceptable behaviors include, but are not limited to:

Biting, destroying property, hair pulling, hitting, hitting with objects, pushing, slapping, kicking, wrestling, pinching, scratching, swearing, screaming, spitting, inappropriate touch,

and other overly aggressive behaviors as defined by BB&B staff.

-In the unfortunate event that these behaviors occur during BB&B playgroups or classes, then the child's parent should remove her/his child from the area for an appropriate amount of time.

-When disciplining your child, please remove the child from the immediate area and do so in a reasonable tone of voice so as not to further disrupt or alarm others in the group.

-The child's parent will be expected to keep an especially diligent watch over the child if attempt to inflict harm on another child is made.

-If the child attempts the behavior a second time at the same activity, the parent must remove the child from the BB&B activity for that day.

-If a child is consistently exhibiting unacceptable behaviors that have warranted their removal from several activities, the mother may be asked to refrain from events with the child until the child's behavior is under control.

Parents’ Behavior Guidelines

To ensure a safe and supportive atmosphere we ask that the following policies be practiced:

1. Within our playgroups and classes, there will be many conversations with and about other families. To be supportive to each other, no negative gossip or demeaning comments are allowed. Please also respect the privacy of participants who do not have an outgoing nature.

2. You are responsible for your child(ren) at all BB&B functions. If you cannot supervise them all, please talk to other participants before the event to see if they can lend a hand, or bring a relative or a helper (i.e., babysitter) to assist you.

3. When disciplining your child, please speak in a quiet voice or remove the child from the area. Please refrain from yelling; loud voices and yelling may upset other children and are also disruptive. Remove your child from the area for time-outs. Please follow our Children’s Behavior Policy.

4. In the event that your child is in conflict with another child, please separate them and take the other child to his/her parent.

5. Participants shall not direct obscene or abusive language toward any other participants or their families.

6. Clean up your and your child's mess, general play area, etc. This sets a good example for your child. We are opening our facility to you, please leave it like it was when you arrived. Always let a staff member know if you or your child has had any accidents or caused damages at BB&B.

7. Please take all of your things with you when you leave an event. If you leave an item at BB&B, you have 1 week to contact them to pick it up before we can do with it what we choose.

8. All participants are expected to follow the BB&B Illness policy.